Evaluating the experience of using e-learning tools in tourism education during COVID-19: students' perspectives



E-learning has become one of the most appropriate ways to deliver curricula, conduct assessments and do exams, especially after the spread of Coronavirus (COVID-19) pandemic, which is a major turning point in accelerating the use of e-learning technologies around the world. This study evaluates the experience and readiness of tourism undergraduate students for adopting e-learning in governmental universities of Egypt. The study employs the deductive approach using quantitative method and uses a questionnaire form to evaluate internet efficacy, communication self-efficacy, computer anxiety and institutional support relevant to student's readiness of e-learning. Collecting data from a random sample of 1757 students, the findings revealed positive attitudes of students toward e-learning experience. The present study provides useful implications to policy-makers in tourism and hospitality education in Egypt and other developing countries in order to develop the e-learning experience.