Measuring Job Insecurity Perceptions of Hotel Employees and Its’ impact on Job Engagement and Turnover Intention

Document Type : Original Research Articles

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Abstract

Hotel employees need to feel job security in a way to maintain their life and their families as well. In this respect, the current study focuses on job insecurity among hotel employees and how it can affect negatively or positively job engagement and turnover intention in Egyptian and Saudi Arabian hotels. In addition, the study investigates the correlation between job insecurity and job engagement, and turnover intention.  Primary data were collected by a questionnaire form that distributed via the internet; the study was used SPSS version 23, also Pearson Coefficient correlation, as well as Mann Whitney U test, have been used to investigate research hypotheses. The results of the study illustrated that there is a high level of job insecurity among employees in both countries, and there is a strong negative correlation between job insecurity and job engagement, on contrary, it was found a statistically strong positive correlation between job insecurity and turnover intention in both countries which can maintain generalization of results. The research suggests some recommendations to hotel managers to maintain and increase the job security of their employees as hiring the right of employee in the appropriate work, improving salaries and remuneration system, taking care of the working environment, keeping a flexible working schedule, involving employees in decision making, applying empowerment policy, train employees on new technology related to their work to facilitate their work, and setting clear and bias assessment factors to promote employees.

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