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International Journal of Heritage, Tourism and Hospitality
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Volume Volume 15 (2021)
Volume Volume 14 (2020)
Volume Volume 13 (2019)
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Fouad, M. (2019). Impact of Leadership Style on Employee Job Satisfaction in the Hospitality Industry. International Journal of Heritage, Tourism and Hospitality, 13(1), 1-12. doi: 10.21608/ijhth.2019.35101
Maher Fouad. "Impact of Leadership Style on Employee Job Satisfaction in the Hospitality Industry". International Journal of Heritage, Tourism and Hospitality, 13, 1, 2019, 1-12. doi: 10.21608/ijhth.2019.35101
Fouad, M. (2019). 'Impact of Leadership Style on Employee Job Satisfaction in the Hospitality Industry', International Journal of Heritage, Tourism and Hospitality, 13(1), pp. 1-12. doi: 10.21608/ijhth.2019.35101
Fouad, M. Impact of Leadership Style on Employee Job Satisfaction in the Hospitality Industry. International Journal of Heritage, Tourism and Hospitality, 2019; 13(1): 1-12. doi: 10.21608/ijhth.2019.35101

Impact of Leadership Style on Employee Job Satisfaction in the Hospitality Industry

Article 1, Volume 13, Issue 1, March 2019, Page 1-12  XML PDF (414.86 K)
Document Type: Original Article
DOI: 10.21608/ijhth.2019.35101
Author
Maher Fouad
Abstract
The purpose of this study was to examine the impact of leadership style on employee job satisfaction in the hospitality industry.The data were collected using a self-administered questionnaire adapted from Gadot (2007), Manning, and Curtis (2009). The questionnaire was distributed to 300 non-managerial employees working in the food and beverage divisions of five-star hotels.  The results of this study reveal that self-development and promotion, pay and reward systems, empowerment and recognition, and appraisal systems are important factors for employee job satisfaction. Furthermore, the study finds a significant positive relationship between the transactional, transformational, and laissez-faire leadership styles and employee job satisfaction. However, the autocratic leadership style has a negative effect on job satisfaction.
The current study demonstrates a significant relationship between employee job satisfaction and leadership style; thus, implementing an appropriate leadership strategy can enhance employee job satisfaction and prevent employee turnover in the hospitality industry. The findings can be used as a tool in human resource management to focus on leaders’ behaviours with their employees and the level of employees’ satisfaction.
Keywords
Leadership styles; Job Satisfaction; laissez-faire style; autocratic style; ransformational style; transactional style
Main Subjects
Hospitality
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