• Home
  • Browse
    • Current Issue
    • By Issue
    • By Author
    • By Subject
    • Author Index
    • Keyword Index
  • Journal Info
    • About Journal
    • Aims and Scope
    • Editorial Board
    • Publication Ethics
    • Peer Review Process
  • Guide for Authors
  • Submit Manuscript
  • Reviewers
  • Contact Us
 
  • Login
  • Register
Home Articles List Article Information
  • Save Records
  • |
  • Printable Version
  • |
  • Recommend
  • |
  • How to cite Export to
    RIS EndNote BibTeX APA MLA Harvard Vancouver
  • |
  • Share Share
    CiteULike Mendeley Facebook Google LinkedIn Twitter
International Journal of Heritage, Tourism and Hospitality
arrow Articles in Press
arrow Current Issue
Journal Archive
Volume Volume 15 (2021)
Volume Volume 14 (2020)
Volume Volume 13 (2019)
Issue Issue 2
Issue Issue 1
Volume Volume 12 (2018)
Volume Volume 11 (2017)
Abdel-Aleem Mayouf, M., Ezzat Saad, H. (2019). Maintenance Cost Index for Egyptian Hotels: An Exploratory Study. International Journal of Heritage, Tourism and Hospitality, 13(2), 235-244. doi: 10.21608/ijhth.2019.92902
Magdy Abdel-Aleem Mayouf; Hisham Ezzat Saad. "Maintenance Cost Index for Egyptian Hotels: An Exploratory Study". International Journal of Heritage, Tourism and Hospitality, 13, 2, 2019, 235-244. doi: 10.21608/ijhth.2019.92902
Abdel-Aleem Mayouf, M., Ezzat Saad, H. (2019). 'Maintenance Cost Index for Egyptian Hotels: An Exploratory Study', International Journal of Heritage, Tourism and Hospitality, 13(2), pp. 235-244. doi: 10.21608/ijhth.2019.92902
Abdel-Aleem Mayouf, M., Ezzat Saad, H. Maintenance Cost Index for Egyptian Hotels: An Exploratory Study. International Journal of Heritage, Tourism and Hospitality, 2019; 13(2): 235-244. doi: 10.21608/ijhth.2019.92902

Maintenance Cost Index for Egyptian Hotels: An Exploratory Study

Article 16, Volume 13, Issue 2, September 2019, Page 235-244  XML PDF (324.78 K)
Document Type: Original Article
DOI: 10.21608/ijhth.2019.92902
Authors
Magdy Abdel-Aleem Mayouf; Hisham Ezzat Saad
Abstract
In the hotel industry maintenance is important despite of its complex processes as its effectiveness will directly affect the quality of hotel service and have direct effect on guests' impression of the hotel. in the same time, the costs of operating and maintaining the hotel engineering systems must be properly monitored and controlled in particular the in-house manpower, out-source contracts, energy consumption and equipment deterioration.
There are limited literatures available regarding the hotel maintenance cost analysis, This is what urged the researcher to conduct this study which aims to develop a hotel maintenance cost index, to compare hotel maintenance costs and the distribution of this cost over the different maintenance approaches and in-house and out-sourced strategies among the three, four, and five-star hotels. The quantitative research methodology of the interview was conducted with hotel's chief engineer or maintenance supervisor in three, four, and five-star hotels in Egypt (via-phone interview). The study revealed an index benchmark number that could be used to compare maintenance operations cost in three, four, and five-star hotels which also could be used in planning hotels maintenance expenditures if we know the value of this expenditure in other hotel categories. 
Keywords
Maintenance costs; Outsourcing; Maintenance Approach; Maintenance Cost Index
Main Subjects
Hospitality
Statistics
Article View: 160
PDF Download: 274
Home | Glossary | News | Aims and Scope | Sitemap
Top Top

Journal Management System. Designed by NotionWave.