Talent Management in Five-Star Hotels in Egypt: An Exploratory Study

Document Type : Original Research Articles

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Abstract

Talent management is considered one of the main obstacles facing hospitality industry on a global scale. It is especially challenging in the current volatile and dynamic business environment. The aim of this paper is to identify awareness of concept and importance of talent management in five-star hotels in Greater Cairo and to identify the impact of applying of talent management on improving performance in five-star hotels. This research used the quantitative approach to achieve its objectives.  Data collection is based on the online questionnaire. The study sample consists of general managers, human resources managers, and human resources supervisors in five-star hotels in Greater Cairo. The total number of questionnaires distributed was 168 copies out of which only 129 have been returned with a response rate 76%.  SPSS (Version, 26) software was used for the analysis data. The results showed there is a positive significant statistical relationship between hotel talent recruitment and performance. It also reported that there is a positive significant statistical relationship between motivation and performance, and talent retention in the hotel performance, it also showed that there is a positive relationship between hotel talent assessments and performance.

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International Journal of Heritage, Tourism and Hospitality
Volume 16, Issue 2
December 2022
Pages 64-75

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