Main Subjects = Hospitality
How Do Small Hotels Handle E-Complaints in Egypt?

Volume 11, Issue 2, September 2017, Pages 228-243

Hesham Saad; Karam Zaki


The Evaluation of Restaurants Websites: American Pizza Restaurants Case Study

Volume 11, Issue 3 (Special Issue), February 2017, Pages 158-174

Yousery Elsayed; Mohamed Hefny; Mostafa Marghany; Ahmed Radwan


Problems and Challenges of Prospective Accessible Heritage Tourism in Alexandria

Volume 11, Issue 3 (Special Issue), February 2017, Pages 232-245

Amany Refaat; Wessam Ibrahim


Do Loyalty Program in the Airline and Hotel Industries Affect Customer Satisfaction and Loyalty?

Volume 11, Issue 3 (Special Issue), February 2017, Pages 246-266

Eslam Fathy; Heba Zidan